Liz & Steve B.
My husband and I recently celebrated our 30th anniversary by spending three weeks touring Lisbon and the Azores in Portugal. This vacation was of tremendous importance to us and a dream come true for me as it meant that I would be returning to my place of birth after 43 years since I last visited it. For many reasons, this trip was an unforgettable experience that has left us with incredible memories. We are grateful and very fortunate to have had Sheena Marshall
as our travel advisor who assisted us in planning every step of the trip. She provided us with excellent service and met with us personally to ensure that all our needs were taken care of. Sheena took a vested interest, spending many hours of her personal time ensuring that this trip was tailored to our needs knowing the significance of it to our lives. As a result we were extremely satisfied with every aspect of our trip, from our flights to accommodations to itinerary. Everything went without a hitch which made this experience even that much more memorable. We are already in the process of planning our next adventure and will most certainly do it again using the same excellent service provided by Sheena Marshall.
I would highly recommend your services to my friends and family. It was very helpful, also a lot easier, to book flights through your company than booking them on your own using the internet web sites. Thank you for exceptional service!
Sheena was very fast and efficient and gave us the vacation we were dreaming of. I would highly recommend her to anyone for their travel needs. She is an asset to your company and knows all the guidelines regarding travel.
Had a great experience with Sheena even just over the phone. She found me a great rate for the day I was expecting to leave. I will recommend her to anyone I know looking to travel.
Sheena was very attentive and helpful. She has helped make the trip easy.
Sheena is personable and efficient. She went to great lengths to accommodate four busy adults and we changed our plans a few times. I appreciated all her time and trouble. She was able to provide us with good information in a short space of time which saved us money and made booking a vacation much easier and stress free. I will recommend her to my friends.
Ever since I started to deal with Travel Counsellors, and Sheena Murphy, they take what I ask very seriously and do everything possible to make my request a reality. Have dealt with a few travel companies in the past, once they get your money they don’t seem to care anymore, that isn’t the case with Travel Counsellors. They’re there to answer question all the time.
I have already recommended Sheena to numerous friends and colleagues. The service I received was exceptional. Sheena went above and beyond my expectation of customer service. Customer Care more like !!!!!
Very helpful and nice to deal with.
Sheena was very helpful and the price for our trip was definitely a fair one! Also she was very fast to answer any questions we had.
It is very likely that I will recommend Sheena to friends and family!! She found tickets for me to get home for Christmas quickly and for a pretty good price. My mom told me about her and I will be calling for any future travel plans.
I would definitely recommend to others to book a trip through Sheena Murphy. Sheena was very helpful and patient with us when we kept changing our minds until we found the trip for us. She was also very quick to response with ideas and prices. Thank you!
Sheena was professional, knowledgeable and friendly. Thanks Sheena for booking our trip!
Sheena was so understanding of our needs and was very patient with us. This is our first trip ever and we are so pleased that we had someone who was able to help us find the best vacation spot for our family 🙂 Thanks so much! We highly recommend her!
It was one of the best experiences booking with Sheena. I was going for open heart surgery so I had lots to think about and a lot on my mind. I was called to be in the hospital in Toronto one week before my surgery and I live in Hornepayne 12 hrs from Toronto. A friend worrying about it. Thank you Sheena!
I would like to thank Sheena for taking the time to deal with my small travel need. Her prompt response and professionalism was greatly appreciated. If her boss monitors these responses, she should get a raise!
Of all the travel agents I have used for my past 30 or so vacations, I have found Sheena Murphy is by far the most dependable and caring person I have dealt with. I’ve had a lot of trouble in the past with travel agents. I would never hear back from them after booking my trip, I would have a hard time getting hold of them when I needed a question answered. I haven’t come across this problem with Sheena. She should be recognized and rewarded for her outstanding service. She is caring, smart, and always there for her customers. Keep up the excellent work Sheena!
Sheena was very helpful and she was available at all times to answer my questions. I would definitely recommend her expertise to my friends, family and colleagues.
I would highly recommend Sheena. I feel like she works around the clock! She stayed in quick contact with me through the whole planning process!
Lori Anne M.
What a fantastic job Sheena has done for our group! I work for the Multiple Sclerosis Society of Canada and we have two trips that Sheena has been booking for our group. One has taken place in New Orleans in February and the other is coming up in Miami in April. Sheena has been booking the flights for both of the groups which has been no simple task as travelers are coming from across Canada. Sheena has gone above and beyond for our group to ensure they got the best possible travel times as well as making it economical for the MS Society. I find people are quick to complain yet not so quick to compliment great work and Sheena’s great work deserves a bit of praise!
Sheena handled our booking very professionally. Great at answering all our questions. I will be happy to recommend Sheena Murphy to all my family, friends and co workers.
We are very pleased with Sheena’s service provided to us. We would book again with her for all our vacations. She does a fantastic job and is very efficient. Thanks Sheena.
I had contacted Sheena, basically at the last minute, and she worked diligently to find a vacation that fit my needs with budget, dates and location. She had me ready to go within 12 hours. I found her to be very diligent and accommodating. A pleasure to work with and I would definitely utilize her services again as well as recommend her to friends.
Service was absolutely excellent…I will be going to Sheena for all of my travel needs.
Great advice and a great rate on Florida vacation – I would absolutely recommend Sheena to anyone looking for travel assistance! I plan to contact her again for an upcoming trip in November as well – thank you!!
David & Carol L.
Sheena has been a great help to us planning our Hawaiian cruise. She is quick at responding to any questions we may have. We will most definitely use Sheena again!
David & Anne C.
We received great customer service from Sheena. She was very helpful and pleasant. We will use her services again and will recommend her to our family and friends.
Scott & Jill M.
Sheena is very prompt call her again.
Sheena was great! She worked so hard to find the best deals for me. I would definitely recommend her.
Before I had talked with Sheena I had contacted another travel agent. It took this agent over a month to get back to me and when she did she said she had left messages on my phone and emails. However I did not give her my email and there were no messages on my phone. The best part of this is when I had talked with Sheena she was one day away from going to Scotland yet she managed to contact me hours before she left with some information and promptly had a price for me the day after she got back. Dealing with Sheena was very easy, friendly and professional. Even before this survey came I had already told people how efficient Sheena is. I am positive I will be telling more about her. To finish the opening story, the previous agent finally did get back to me with a price……..exactly one week after booking with Sheena.
Thank you Sheena for helping us sort through travel complications that unexpectedly arose! You were calm, composed and took charge of the situation. We knew even better than expected! YOU ARE THE BEST!
Sheena has booked two trips for us, we refer her any chance we get! We just referred for a group so hopefully she gets some great bookings!
Having a travel agent who is easy to get in touch with is awesome! No delays on the phone or online and none of the music playing in your ear and voice recording saying how important your call is. Yeah I’ve heard it all before. I will be giving all my business and my friends’ business to SHEENA MURPHY. EXCELLENT JOB! THANK YOU.
Sheena was very helpful. She got back to me right away and I never had to worry about a thing. I would certainly recommend her to anyone.
Sheena was amazing 🙂 She helped us get the trip we were looking for at a great price …I asked about a thousand questions and she answered them all! I would 100% recommend her to anyone looking for an agent 🙂
Sheena did a great job of handling our travel needs, not only did she find us a great deal on a 5* resort, she inquired about our interests when we travel and came up with numerous activities for us while we were away. Sheena also booked our travel arrangements to and from the airport including a great recommendation on our Park and Fly. We gave her our budget and dates and she handled the rest.
Sheena Murphy has been an incredible help to me in organizing my travels. From achieving cutthroat prices to arranging my travel insurance, Sheena has been prompt, professional and a joy to work with. I would recommend her at the drop of a hat.
I’ve known Sheena for around 10 years now. She is a very hard worker and aims to please. I know her customers come first and she will do whatever she can to provide the best service. Sheena is very trust worthy and would never let you down.
Sheena Murphy is a consummate professional. She has the know-how and skills to get results. Our most recent experience with Sheena went above and beyond a simple business transaction. My son became ill in India and needed to come home. Sheena completed the transactions in a timely manner and garnered for us a spectacular return flight rate. I highly recommend Sheena for all your travel needs.
Joanna K. H.
Sheena was able to help me with my travel needs with a smile and positive attitude even though I contacted her after hours. She solved my travel issues and found me great rates on my preferred dates shortly after I contacted her. I will definitely be contacting her next time I plan on travelling. Efficient, friendly, effective!